Privacy Policy
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We may collect the following categories of personal data:
- Personal Identification Information
Such as your name, email address, phone number, shipping address, and date of birth. - Order and Payment Information
Including items purchased, order number, payment method, invoice details, and transaction dates. - Customer Support Information
Such as communications with our support team, feedback, issue reports, and contact information. - Information from Minors
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly. Users between 13 and 18 years of age must obtain parental or guardian consent before using our services.
How We Use Your Information
We use your personal data for the following purposes:
-
To process and fulfill your orders and provide related customer service;
-
To respond to your inquiries and offer customer support;
-
To improve our services, products, and user experience;
-
To comply with legal obligations such as tax reporting and fraud prevention;
-
To send promotional messages or surveys, if you have given us your consent.
Legal Bases for Processing Personal Data
We process your personal information based on the following legal grounds:
-
Your consent (for receiving marketing communications);
-
The necessity of processing for the performance of a contract (fulfilling your order);
-
Compliance with our legal obligations;
-
Protection of your vital interests or those of others;
-
Our legitimate interests or those of the public (fraud prevention, security).
Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will comply, subject to legal or legitimate business requirements to retain it.
Do Not Track
We respect your browser’s Do Not Track (DNT) settings. Our website does not track or collect data from users who have enabled DNT, nor do we build behavioral profiles or share such data with third parties for advertising purposes.
Third-Party Sharing and Security Measures
- We do not sell or rent your personal information to third parties. We may share data with trusted service providers (such as payment processors or logistics companies) solely to provide services to you, under strict confidentiality agreements.
- We implement industry-standard security measures to safeguard your personal data from unauthorized access, disclosure, or alteration.
Your Rights
You have the right to access, correct, delete, or restrict the use of your personal information. You may also withdraw your consent at any time. To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: [email protected]
Tel: (+1)8138125025
Address: 4890 W Kennedy Blvd UNIT 240, Tampa, FL ,United States
Workday service hours: Monday to Friday 09:00-23:00