Welcome to the Lyorxx Online Shop. We are committed to providing you with a pleasant and safe shopping experience. Please read the following terms and conditions carefully before using our website, products and services. These contents are intended to help you understand your rights and obligations and to protect the legitimate rights and interests of both parties.

By visiting this website or placing an order, you agree to be bound by the following terms. If you have any questions, please feel free to contact us.

1. Website Usage Rules
  • This website is open to all users. We encourage users to use the website in a civilized manner and not to post illegal, offensive, false or malicious information.
  • You do not need to register to browse products, but if you need to place an order or use some functions, you may need to create an account and provide necessary information.
  • Please ensure that the information you provide is true and accurate so that we can provide you with service smoothly.
2. Product Information and Prices
  • We strive to ensure that all product descriptions, images and price information are accurate, but if there are obvious errors, we will correct them in a timely manner and communicate with you.
  • All prices are in US dollars and are clearly listed before the order is settled, including applicable shipping costs or other information.
  • Product images are for reference only, please refer to the actual product. If there are any differences in the goods, we will support reasonable returns and exchanges.
3. Order and payment
  • After submitting the order, you will receive an order confirmation email. Order confirmation does not constitute a contract, and the order will take effect after we complete the shipment.
  • We support payment using secure payment methods such as Visa and Mastercard.
  • In the event of payment failure or insufficient inventory, we will contact you as soon as possible and provide a refund or alternative plan.
4. Delivery and logistics
  • We usually ship within 1-3 working days after receiving the order. In case of special circumstances, we will proactively notify you.
  • Please check the goods upon receipt. If you find damage or wrong delivery, please contact us within 14 days after signing for it, and we will handle it properly.
5. Return and after-sales service

We hope that every customer will be satisfied, but if you need to return or exchange, please contact us within 14 days of receiving the goods, and we will arrange the return and exchange process for you. For detailed instructions, please refer to our Refund and Returns Policy.

6. User Privacy and Information Protection

We respect and value the security of your personal information. All user data is only used for order processing, customer service communication and service improvement.For more information, please refer to our privacy policy.

7. Terms Update and Notice

We may update these terms from time to time to adapt to laws and regulations or service adjustments. All changes will be posted on this page. Your continued use of the service after the update will be deemed to be your agreement to the new terms.

8. Contact Information

If you have any questions about these terms, please contact us:
Email: [email protected]
Workday service hours: Monday to Friday 09:00-23:00